Restart Policy

Phase 1-State Level Governing Documents

  • Start Date: Phase 1 begins on the date that you sign up for your service and an initial payment has been made.
  • End Date: Phase 1 is complete when your Articles of Incorporation or Amendment have been filed and approved by your state/county, and when your Bylaws have been finalized. Bylaws are typically finalized from StartCHURCH within 2-3 weeks and must be finalized by your organization within 1 year from the start date. Allowances will be made for situations caused directly by a county or state, as those cannot be controlled by either party.
  • Due to the time sensitive material in the Phase 1 Governing Documents from StartCHURCH, you have 12 months to complete Phase 1 from the time that you receive your completed Phase 1 Governing Documents. If by no fault of StartCHURCH, you are unable to complete Phase 1 within 12 months you will be charged a restart fee of $349.00 + and difference in the current service price to continue work and review documents for further update.
  • If you are within 12 months of when your Phase 1 Governing Documents were completed and changes are needed, the restart fee will be assessed on a case by case basis with the Phase 1 consultant and the Consulting Director.

Phase 2-Federal Documents

  • Start Date: Phase 2 begins when the Consulting Support team attempts to schedule with you your Phase 2 Consultation.
  • End Date: Phase 2 is complete 3 months from the day your completed paperwork is emailed to you.
  • Following the held consultation, you may be asked to turn in requested items. You will be given 7 days to turn those items in. Please make every effort to do so as this will allow us to complete your application in the shortest period of time. If you fail to turn in items requested by your consultant within 3 months, the Restart fee of $349.00 + any difference in the current service price may apply. After this fee is paid, the Phase 2 Process will begin again as it would from the START DATE and the application will be redone.
  • If you fail to mail your application to the IRS by the due date listed on your paperwork (which is 3 months from the date the application was completed) the restart fee of $349.00 + and difference in the current service price may be charged if minor changes become necessary.
  • In the 3 months following the completion of your application, corrections and minor changes can be made to the application. Minor changes are defined as: changes to the board of directors, mailing address, service location, service times, attendance numbers and/or minor edits to the budget that does not lead to the recreation of the budget. If during those 3 months you desire to make major changes to your application other service fees may apply.
  • If you choose to send your application past the due date listed on the application, and you receive a letter from the IRS requesting additional information, you will be charged a fee to complete the process of $699. After this fee is paid, we will handle all correspondence with the IRS on your behalf and make any corrections to your application that are needed.

Auxiliary Services

  • Start Date: Auxiliary services begin on the date that your application, report, or federal form is completed by your Auxiliary Consultant. Due to the broad range of service completed by our Auxiliary department the Restart fee will be correlated to the specific service and will range from $99-$349.00. The Restart fee will equal 30% of the current price of service plus any difference in the current service price. The fee will be determined by the Auxiliary Consultant and the Consulting Director.
  • End Date: Auxiliary services are complete when your application, report, or federal form has been filed and approved by your county, state or the IRS.
  • Once you have turned in all required information, completed prerequisite processes for any other service and we have begun the work for you, you will have 12 months to complete the service. If by no fault of StartCHURCH, you are unable to complete your work, you may be charged a Restart fee of 30% plus any difference in the current service price. Allowances will be made for situations caused directly by a county, state or the IRS, as those cannot be controlled by either party.
  • In the 3 months following the completion of your application, corrections and minor changes can be made to the application. Minor changes are defined as: changes to the board of directors, mailing address, service location, service times, attendance numbers and/or minor edits to the budget that does not lead to the recreation of the budget. If during those 3 months you desire to make major changes to your application other service fees may apply.

Any Unpaid Balance

Please note, when restarting, any unpaid balance must be included in your payment(s) to restart.